Carnegie Mellon University School of Computer Science

Machine Room Service in SCS

Overview of Service

We provide professionally monitored hosting services exclusively for SCS faculty and departments. We host rackmount and desktop servers, as well as HPC clusters - offering space, power, network connectivity, and 24/7 system availability monitoring by our dedicated SCS Operations team. With hosting fees starting at $30 per server, optional add-ons such as hardware repair labor and OS support are available to match your needs. For more details on support options, see our support charges page.

Our hosting services are available in our data centers located in the Gates & Hillman Centers and Wean Hall, ensuring reliable infrastructure for your computing needs. In addition to hosting, SCSCF provides consulting on hardware purchases and system administration, helping you make informed decisions and optimize your research and project investments. Reach out to us to learn how we can support your research and computing goals.

Getting Started

SCS/CMU-funded computers will be assigned an asset number. Visit our CASE registration form to register! Have questions? Submit any questions or additional information via our website.

Register for Machine Room Support

Frequently Asked Questions - Coming Soon

Service Highlights

Machine room hosting consultation

Our technical team is available to answer questions regarding your hosting needs and technical requirements. 

Battery Backup

We offer battery backup for hosted equipment via uninterruptible power supply (UPS).

24/7 Monitoring

Our Operations team monitors system availability, network and power. 

 

Campus diagnosis and troubleshooting and installation

This service includes hardware troubleshooting and diagnosis. When paired with our software support service, we can keep your computer's hardware and operating system great!

 

 

System Alerts

Our Operations team also keep system contacts informed with direct alerts. 

Physical Access Security

SCS datacenters are a restricted access area. Only approved system contacts and support personnel have pre-established access to the physical space and equipment.