Staff Resources
New to SCS? Welcome! We have prepared this page to be a good starting point for those new to our environment. This page is a collection of links, resources and information relevant to staff in the Kenneth C. Griffin School of Computer Science. In addition, you will find resources relevant to the greater university. Some of the systems and resources referenced on this page may not be provided or managed by SCS Computing Facilities (SCSCF) and are included for your convenience.
If you require support, you can visit our SCS Help Center. You can reach us via phone at 412-268-4231, submit a ticket or email help@cs.cmu.edu.
SCS Computing Facilities Links
SCS Account Application
Request an SCS account.
Recommended Computers and Configurations
SCSCF-supported computer recommendations with standard configurations.
Purchase Computing Equipment
Submit a purchasing request.
Register Your SCS Computer for Support
Get support from out technical staff and our SCS Help Center (hardware software and more).
CMU Virtual Private Networking (VPN)
As both a requirement for certain CMU systems as well as for increased security connecting to CMU resources, our VPN solution is an ideal way to ensure the secure and reliable connections to our network. You can download the client and find more information regarding our Cisco VPN solution.
See Active Tickets (Self Service Portal)
See your SCSCF and Andrew Computing Services tickets.
Request a Loaner Laptop
Request a laptop loan from the SCS Help Center (lending policy).
Email Web Client
Read CMU email online.
Printing in SCS
SCS Public Printing information, configuration instructions and more.
Request an AFS Project Volume (Team or Project)
Request an AFS academic volume for class by term.
Getting Started
New to SCS? We have prepared this page to be a good starting point for you.
People
Meet our SCSCF Staff.
SCS Links
SCS Dean's Office Page
SCS Dean's office page with information for faculty as well as useful links related to policy, finance, space, and academics.
SCS Room Reservations
SCS Building Facilities provides management of SCS room resources via QReserve, the reservation system.
SCS Room Use Guidelines & Policy
Policy and guidelines for reserving SCS rooms.
SCS Building Facilities
Room keys, building facility issues and requests.
SCS Contacts
A list of commonly requested contacts at SCS.
SCS Directory
Search faculty, staff, and graduate students.
SCS Lost and Found
Lost and found items within SCS spaces.
Campus Links
S3 Admin Console
Student Services Suite (S3).
Online Schedule of Classes
Course search and a complete schedule of classes.
University Contracts Office
The University Contracts Office reviews, drafts, and executes documents, contracts, and licenses related to CMU business affairs.
Procurement Services Supplier Directory
Listing of preferred, discounted, and internal suppliers to CMU.
SpaceQuest 25Live
Scheduled events for University Registrar's room resources.
Academic Calendar
The calendar includes registration dates, class start dates, add/drop deadlines, exam dates and more.
CMU Guest Wireless
Event Manager interface for guest wireless access.
HR Services & Workday
HR Service Center.
CMU Directory
Search campus director faculty, staff and students.
Campus Support Groups
Finance Division
ER Help
412-268-4666
er-help@andrew.cmu.edu
Oracle Help
412-268-4666
orclhelp@andrew.cmu.edu
PCard Help
412-268-4666
pcrdhelp@andrew.cmu.edu
Andrew Computing Services Help Center
Location and walk-in hours
119 Cyert Hall
Monday - Friday
9:00 AM - 5:00 PM
Email and phone support
it-help@cmu.edu
412-268-4357 (HELP)
Monday - Friday
7:00 AM - 7:00 PM
Telephony and Conferencing
Frontline support by Andrew Computing Services Help Center
Computing Services Help Center412-268-4357 (HELP)
it-help@cmu.edu
Need Help?
Was this page helpful?
Use this box to give us feedback on this webpage and its content. If you need a response, please include your Andrew ID.
Need technical support? Submit a ticket