Archival Backup Service
SCS Computing Facilities provides data backup and restore solutions for registered computers in our environment. Historically, archival backup for unstructured data sets commonly found in research and scientific communities has been offered through Teradactyl’s True Incremental Backup System® (TiBS).
About TiBS
The vendor behind TiBS has ended operations and no longer supports this technology. On November 13, 2025, the TiBS archival backup service was placed in containment and is scheduled to be retired. Please review the details below for next steps and important information about data retention.
During Containment:
- No New Enrollments: New systems cannot be added to the TiBS backup service.
- Active Protection Continues: Daily backups will continue for currently enrolled systems until your migration until you select a new backup option or the service is officially retired.
- Historical Data Access: Existing TiBS backup archives will remain available for restores for a limited transition period following migration. Note: A final data retention deadline for TiBS restores will be announced soon.
Next Steps
We have partnered with Computing Services to offer appropriate replacement options for systems currently protected by TiBS. Existing subscribers will be contacted directly with details about transition options as plans are finalized. Updates will be posted to this page as they become available.
Restore Requests for Currently Enrolled Systems
To request a restore for a system currently enrolled in TiBS, complete the Data Restore Request Form. You will receive an email with instructions on how to access restored files once the process is complete.
New backups on TiBS will end once transitions are complete or on the service retirement date. Historical TiBS backup data will remain available for restores for a limited transition period, with the final retention deadline still to be determined.
Was this page helpful?
Use this box to give us feedback on this webpage and its content. If you need a response, please include your Andrew ID.
Need technical support? Submit a ticket