Welcome New Students!

Welcome new and returning students for the Fall 2021 semester. Our department is the principal technical support and consulting resource for the School of Computer Science at Carnegie Mellon University. We are here to provide you with the very best computing experience with all of our technology services including desktop computing, research computing, high performance clusters, and help via technical consulting and help desk support.

While we are your first stop for computing support, we also collaborate closely with central campus technology groups such as Andrew Computing Services to facilitate escalations and provide the most complete service experience.

Our support and the safety of the SCS community

In addition to the technical services and support related information offered on our website, be sure to visit other SCS online resources available to you as we face the challenges of this pandemic together, such as the SCS Dean's Office Alerts and Updates page and the university's COVID-19 updates page.

Our technical teams continue to provide support remotely and are transitioning to limited on-campus presense with mitigation best practices as the situation evolves. For more information on our COVID-19 response, please visit our news item. For all technical support, you can submit a request through our website, call 412-268-4231, or email help@cs.cmu.edu.

Getting Started

Start Here!

New to SCS?

Our Getting Started page is the best place to get started with the services, resources and access SCSCF has to offer.

Email

You receive a CMU Google Mail account when your Andrew account is created!

SCS Computing Facilities leverages Andrew Computing Service's Google G Suite email to deliver email services to our students.

SCS Printing

Printer drivers, resources and support

SCS Computing Facilities provides printing infrastructure for the SCS community including public printing for the three supported platforms (Windows, macOS and Linux).

Wireless Network Access